Advanced Women’s Healthcare
12201 Merit Drive, Suite 350
Dallas, TX 75251
There is a green sign above the garage entrance labeled “Entrance: Permit Parking”. Patients will use the left entrance with the access keypad.
Monday – Friday 8:30am – 4:30pm
Please arrive on time and bring a list of the medications you are currently taking with the name and number of your pharmacy. We return phone calls after the morning clinic and afternoon clinic. We do return all calls before we leave for the day. Our phones will go to the answering service at the last appointment time of the day.
It is an honor for us to assist you and we thank you for the confidence you have in us as physicians. We will endeavor to help you in any way that we can and we will try to make this as pleasant an experience as possible for you and your family. If you have any questions that arise during the pregnancy that are not covered in this website, please do not hesitate to ask us during your normal office visit or call the office in order that we may help you. Our phone number is 214-238-7888.
To better serve you, below are directions on how our office handles patient calls, at 214-238-7888. During office hours, for questions or concerns that are not answered in your OB booklet or through doctor’s instructions let the front office know the nature of your question and you will be forwarded to voicemail.
There, you should:
- Speak and spell your name,
- Leave your date of birth,
- Leave a brief message,
- One phone number, and (please stay at this number)
- If applicable, leave a pharmacy number.
We aim to answer morning messages by noon and the afternoon messages before the end of the business day. In the rare event that you do not get a return call, please call back, and repeat the same message and indicate this is the second message. If you continue to have a problem, please ask for our nursing supervisor. After hours, for emergencies that can not wait for business hours, listen to the recording for instructions and you will immediately be connected with our answering service.
Medical Records Requests
If you are requesting that AWH either sends or receives records for you, we will need a signed medical records release form prior to processing. Once completed, the release from can be faxed to us at 972-925-0272. Processing medical records requests will take up to two weeks. Please be sure your form is signed and that all fields are completed and legible. This will help expedite the process.